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Privacy Policy& Terms of Use

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Privacy Policy

Posted Date: 10/26/2025
Effective Date: 03/26/2025

WHEN THIS PRIVACY POLICY APPLIES

Our Privacy Policy applies to all of the Services offered by FireZone Exteriors LLC and its affiliates.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you, or other sites linked from our Services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our Services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

TERMS AND CONDITIONS

By accessing or using the Site or Services in any manner, you also agree to be bound by our Terms of Use Agreement (the “Agreement”). Please read the Agreement carefully. If you do not accept all of the terms and conditions contained in or incorporated by reference into the Agreement, please do not use the Sites.

COLLECTION OF YOUR INFORMATION

We may collect and store various information about you, including information that you provide to us, information that we automatically collect through your use of our products and services or application for employment and information from publicly available sources or third parties, as follows:

INFORMATION YOU PROVIDE US DIRECTLY 

We collect information directly from you in connection with our products and services. For example, we collect information about you when you check your eligibility for our products and services, apply for our products or services, discuss our products or services with us, register with our Website, provide feedback to us, or participate in our surveys, promotions and support and advocacy activities. 

Examples of information we collect include, as applicable: 

  • Your name

  • Your addresses

  • Your telephone numbers

  • Your email addresses

  • Information related to your home improvement project 

  • Other U.S. Equal Employment Opportunity Commission demographic information (in case of employment seekers only) 

We may supplement this information with information we collect from publicly available sources, such as information from government records, public records, or the Internet.     

INFORMATION WE COLLECT ABOUT YOU

AGGREGATE INFORMATION

We collect aggregate information, which is data we collect about your use of our or third-party websites or services, from which personal information has been removed. We collect aggregate information to help us understand consumer trends, needs, interests, and preferences so we can improve our products and services. 

We also collects demographic information, which is anonymous, and may include:

  • Age

  • Date of Birth

  • Income

  • Geographic Area

WEBSITE USE

We collect information about your computer or mobile device to improve and evaluate your use of our Website, our products and services and hiring or other employment opportunities.  Examples of information we collect include:

  • Your Internet protocol address

  • Location information 

  • The kind of browser or computer you use

  • Your browser data and bookmarks

  • Number of links you click within the site

  • State or country from which you accessed the site

  • Date and time of your visit

  • Name of your Internet service provider

  • Web page you linked to our site from

  • Pages you viewed on the site

COOKIES AND AUTOMATED TECHNOLOGIES

When you interact with our Website or open emails we send you, we obtain certain information using automated technologies, such as cookies, web server logs, web beacons and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an internet tag, pixel tag, or clear GIF, is a tiny graphic image that may be used in our websites or emails.

We use these automated technologies to collect information such as the types of service used, and number of users we receive daily. Our web servers automatically log information about your computer, but we do not use this information to identify you personally.

We set some of these automated technologies ourselves, but others are set by third parties who deliver services on our behalf. For example, we may use other companies’ web analytics services (described below), which use automated technologies to help us evaluate how you use our websites.

PROTECTING YOUR INFORMATION 

We take the privacy and security of your personal information seriously. We maintain administrative, technical, and physical safeguards designed to reasonably protect your information’s security, confidentiality, and integrity.

Whenever we save your personal information, it is stored on servers and in facilities that only selected Frontline personnel and our contractors with a business “need to know” may access.

RETENTION OF YOUR INFORMATION 

We keep your information as long as reasonably necessary to provide you the products or services you have requested or as long as reasonably necessary to comply with applicable law. 

YOUR CHOICES REGARDING YOUR INFORMATION 

We will provide you with the means to access, change, or correct your personal information.  If you need to change information in your profile, please contact us at support@firezonesolutions.com

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Terms of Use

Disclaimer of Warranties

The Site is provided by FireZone Exteriors LLC on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, FireZone, Exteriors LLC makes no representations or warranties of any kind, express or implied, regarding the use or the results of the Site in terms of its correctness, accuracy, reliability, or otherwise. FireZone Exteriors LLC, shall have no liability for any interruptions in the use of the Site. FireZone Exteriors LLC, disclaims all warranties with regard to the information provided. Some jurisdictions do not allow the exclusion of implied warranties; therefore the above-referenced exclusion is inapplicable in such jurisdictions

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The Site may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party Site. You should contact the Site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each Site, and we are not responsible therein. We encourage you to review said privacy policies of third-parties’ sites.

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Copyright and Trademark Information

All content included or available on the Site - FireZoneSolutions.com, including Site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2025 Fire Zone Exteriors LLC, with all rights reserved, or is the property of FireZone Exteriors LLC, and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of FireZone Exteriors LLC, is strictly prohibited. You agree that you will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of FireZone Exteriors LLC. 

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Governing Jurisdiction

The Site is operated and provided in the State of California. As such, we are subject to the laws of the State of California, and such laws will govern this Agreement, without giving effect to any choice of law rules. We make no representation that the Site or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our Site you agree to do so subject to the internal laws of the State of California. All disputes will be resolved in the courts of California, as well as under the laws of California.

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Consent to Contact and Communications

By using the Services or Site, you agree that FireZone Exteriors LLC., its affiliates, and authorized representatives may contact you via email for purposes including, but not limited to, service-related communications, updates, newsletters, marketing offers, product announcements, or other notices related to your use of the Services. You understand that these communications may contain advertisements or promotional content. If at any time you wish to opt out of receiving marketing-related emails, you may do so by following the unsubscribe instructions provided in those emails or by contacting us directly at support@firezonesolutions.com. However, even if you opt out of receiving marketing emails, we may still send you non-promotional emails related to your account or the ongoing operation of the Services.

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Entire Agreement

This Agreement and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to their subject matter. We each acknowledge that neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in this Agreement or the documents referred to in them. Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract. Nothing in this section limits or excludes any liability for fraud.

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